Minimal Data Collection
Hum sirf essential fields maangte hain. Account name, contact aur address — bas itna kaafi hai. Unnecessary profile fields ya social media linking kabhi nahi poochte.
LEGAL REFERENCE
Aapka Privacy tg350 ke liye Pehla Maqsad Hai
Hamari platform par aapka personal information, account details aur payment history encryption ke zariye surakshit rehti hai. Hum sirf wo data collect karte hain jo aapka account banaane...
Encryption standardData collection minimalisedNo third-party sharing
Hamari Privacy Posture Aur Data Handling
Jab aap tg350 par account banate ho, hum aapka naam, contact number, email aur financial details record karte hain. Yeh sab information aapka account verify karne, JazzCash, Easypaisa, SadaPay aur Raast withdrawals process karne, aur fraud detection ke liye use hota hai. Hamara legal team ensure karta hai ke jo bhi data handling ho woh Pakistan mein applicable local regulations ke andar
ho. Aapka password encrypted stored hota hai aur sirf aap hi apna account access kar sakte ho. Hum kabhi bhi aapka account information beech mein kisi third-party ko nahi dete jab tak legal requirement na ho.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
PRIVACY SAWAL PUCHO
Hamse Contact Karne ke Tareeqe
Team online
Email Support
Privacy-related pooch ya concern ke liye hamara support team [email protected] par available hai. Hum 24 ghante ke andar reply dete hain aur aapka issue resolve karte hain.
Live Chat
Lobby ke andar live chat option se directly privacy officer se baat karo. Urdu-speaking support team mausam ke hisaab se sab ilaqon mein available rahta hai.
Account Settings
Apne account settings mein privacy preferences manage karo. Aap email communications aur data sharing options ko control kar sakte ho.
SECURITY STANDARDS
Hamara Data Protection Ka Nizam
SSL Encryption
Sab data hamari servers ke saath HTTPS encryption ke zariye transmit hota hai. Iska matlab aapka bank-level security milta hai jab aap JazzCash ya Easypaisa se fund transfer karte ho.
Password Hashing
Aapka password kabhi plaintext mein store nahi hota. Hum industry-standard hashing algorithms use karte hain taake sirf aap apna account access kar sakein.
Regular Audits
Hamara technical team quarterly security audits conduct karta hai. Jab koi vulnerability milti hai to hum turant patch apply karte hain.
Withdrawal Verification
Har withdrawal request ke liye hum account holder ke mobile number ya email se confirmation leta hain. Yeh extra layer fraud se baachata hai.
Session Timeout
Inactivity ke baad aapka session automatically logout hota hai. Agar aap cyber cafe ya public wifi se khel rahe ho to yeh feature aapko protect karta hai.
Incident Response
Agar koi security breach hone ka sandesh mile to hum 48 ghante mein affected users ko notify karte hain aur corrective action lein dete hain.
PRIVACY KI TULNA
Hamara Approach Dusre Platforms se Alag Kyun Hai
No Data Resale
Hamara data kabhi bhi third-party marketers, advertisers ya data brokers ko nahi bikta. Pakistan mein local privacy law ke respect mein hum yeh commitment maintain karte hain.
Clear Cookie Policy
Sirf essential cookies use hote hain lobby performance aur fraud detection ke liye. Tracking pixels ya analytics cookies nahi lagaate jo aapka online behaviour follow kare.
One-Click Withdrawal
JazzCash, Easypaisa, SadaPay aur Raast se paise nikalna process mein hum minimal personal verification detail repeat nahi karte kyunke already secure encrypted ho.
No Forced Marketing
Email marketing list mein entry automatic nahi hota. Aapko opt-in confirm karna padta hai. Kabhi bhi unsubscribe kar sakte ho settings se.
Local Regulation Aligned
Hamara privacy policy State Bank of Pakistan aur local data protection guidelines ke andar likha hua hai. International standard par bhi comply karte hain.
Transparent Logging
Aapka login history, withdrawal requests aur support tickets sab aap apne account dashboard se dekh sakte ho. Koi hidden activity nahi.
Jis Tareeqon se Hum Aapka Account Surakshit Rakhte Hain
Two-Factor Authentication
OTP verify karne se pehle koi bhi naya device login nahi kar sakta. JazzCash ya Easypaisa account se fund withdraw karte waqt extra SMS confirmation milta hai.
Withdrawal Whitelist
Pehli baar jab aap withdrawal ke liye JazzCash, Easypaisa ya SadaPay account link karte ho to woh 24 ghante pending rahta hai verification ke liye.
Account Activity Log
Aapka dashboard mein har login, withdrawal request aur profile change ka timestamp dikhta hai. Agar kuch unusual ho to turant report kar sakte ho.
Security Questions Reset
Agar aapka password bhool jaao to security questions ke zariye account recover kar sakte ho. Koi third-party identity service nahi involve hota.
Device Trust Setting
Apne trusted devices ko mark kar sakte ho taake bar-bar login nahi karna pade. Public wifi se khel rahe ho to trusted device feature disable kar sakte ho.
Automatic Lockout
Agar galat password 5 baar type hove to account 30 minutes ke liye lock hota hai. Yeh brute-force attack se defence hai.
Privacy Policy ke Bare Mein Aksar Pooche Jaane Wale Sawal
Nahi. Sirf law enforcement ya regulatory authority ke legal order par hum data share karte hain. Varna aapka information strictly confidential rehta hai. Marketing partners ya advertisers ko kabhi nahi dete.
Hum aapka phone number aur registered account holder name store karte hain. Bank account number encrypted format mein save hota hai aur kabhi decrypted nahi hota except withdrawal process mein.
Turant support team ko inform karo. Hum account freeze kar dete hain aur investigation shuru karte hain. Agar fraudulent withdrawal hua ho to withdrawal reversal ke liye bank se coordination karte hain.
Haan. Settings mein account deletion request submit kar sakte ho. Processing mein 30 din lagte hain taake pending transactions clear ho sakein. Deletion ke baad sab personal data delete hota hai.
Agar koi change hove to hum 14 din pehle aapko email se notify karte hain. Naya policy accept nahi karne par account use nahi kar payoge. Old policy ke sath withdrawal kar sakte ho.
Account active rehne tak data store hota hai. Deletion ke baad 90 din backup mein rehta hai legal compliance ke liye. 90 din baad puri tarah delete hota hai.
Nahi. Hum sirf bank-linked phone number store karte hain. Fingerprint ya facial recognition aapke phone ke andar rehti hai, hamari servers mein nahi.